Posted On: 11 Jan 2012 7:47 AM
hi?
vnc can not be used, the system can not be installed?
Attachments
1.jpg (41.95 KB)
Kiruthika
Posted On: 11 Jan 2012 8:17 AM
Hello,
Is this a new server?
Is it ok for you to recreate the server in other node? Please note that this will be a deletion and creation of the server which will wipe all data in it.
Please confirm to proceed further.
--
Get in touch: 推特 @thrustvps
If you have any concerns or comments please feel free to ask for your ticket to be esculated to management.
sike li
Posted On: 11 Jan 2012 8:28 AM
hello ?
I just bought this vps, I want to install the vps system,but vnc can not be used,help me ?
thank you?
Kiruthika
Posted On: 11 Jan 2012 8:31 AM
Hello,
Is it ok for you to recreate the server in other node? Please note that this will be a deletion and creation of the server which will wipe all data in it.
Please confirm to proceed further.
--
Get in touch: 推特 @thrustvps
If you have any concerns or comments please feel free to ask for your ticket to be esculated to management.
sike li
Posted On: 11 Jan 2012 8:37 AM
it ok
Kiruthika
Posted On: 11 Jan 2012 8:50 AM
Hello,
Your ticket has been forwarded to our sales department to assist you further with this.
Please note billing/sales are open during 9am -> 5pm GMT Monday -> Friday with an average 12 hours response time. We will not see any further responses to this ticket in the support department. In case, if you have any support requests/queries we suggest you to open a new ticket so that we could assist you further.
Thanks for your understanding.
--
Get in touch: 推特 @thrustvps
If you have any concerns or comments please feel free to ask for your ticket to be esculated to management.
sike li
Posted On: 11 Jan 2012 9:10 AM
How long to repair VNC problem?
Gareth Akehurst
Posted On: 11 Jan 2012 10:41 AM
Hi,
Is it ok to rebuild this VPS?
Regards,
Gareth Akehurst,
Senior Client Support Advisor,
Thrust::VPS
Follow us on 推特 : @thrustvps
sike li
Posted On: 11 Jan 2012 12:20 PM
I want the vps working online ?ok?
Attachments
why.jpg (67.38 KB)
sike li
Posted On: 11 Jan 2012 12:38 PM
Please don't give me trouble, thank you
Gareth Akehurst
Posted On: 11 Jan 2012 3:28 PM
Hello,
The image has been corrupted so we're unable to bring this VPS back online.
Regards,
Gareth Akehurst,
Senior Client Support Advisor,
Thrust::VPS
Follow us on 推特 : @thrustvps
sike li
Posted On: 12 Jan 2012 7:20 AM
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