VirMach Member, Provider, Top Provider
2:23AM
hjh142857 said: @VirMach Seems like invoices which auto declined or cancelled before 11:30AM PST December 4th, 2019 back again. Is that the rule changed? I don’t know if I should pay cause the invoices were canceled immediately by the system. >.<
CLPeters said: I got charged today for a service that had a due date of 11/29/2019 and was canceled on 11/18/2019. Payment method was credit card and not a paypal subscription.
dTQzBen8 said: Seems @VirMach got everyone's unpaid bills, including those declined, back.
If you got something you want declined, login now and check, you may still get it!
I'm sorry, we haven't been having a fun time with WHMCS. They rolled out a less than stellar update, that caused some major billing problems. We also had additional problems with some other third party addons. We cut out some of the problematic modules and wrote our own code to fix it all, but there was still a specific issue with how WHMCS handles cancellations. People with invoices due since 11/26/2019 who cancelled may be affected.
We will honor all refunds if you placed a cancellation request and got charged, and we're going to look through these ourselves to refund people that shouldn't have been charged.
Luckily it's not as bad as last year where WHMCS tried charging people 5 times.
Edmond said: Think this is their “collections” effects, try to get them all auto paid so no one’s trying auto checkout bots again.
Problem is, some of the legitimately cancelled invoices (like mine) has been turned back to “Unpaid”, even if it’s for a service I cancelled. That’s a problem, but not a big deal for me, since I don’t have a payment method on file.
We're cleaning these up right after, this is part of the module we re-coded ourselves. 作者: hoofs 时间: 2019-12-10 10:32
意思是系统出错了？作者: shenyina 时间: 2019-12-10 10:34
并且我们将自己仔细检查这些内容，以退还不应该收取费用的人员
12月4号之后的订单应该不在这个范围吧作者: dtkevin 时间: 2019-12-10 10:34
提示: 作者被禁止或删除 内容自动屏蔽作者: dj801 时间: 2019-12-10 11:52
赶紧付款神机啊作者: 教授v587 时间: 2019-12-10 11:55
看不懂，需要申请退款吗？作者: 428202849 时间: 2019-12-10 12:01
LET喜欢封号啊 比LOC还严作者: shihua 时间: 2019-12-10 12:36
提示: 作者被禁止或删除 内容自动屏蔽