budgetvm客服回复了,但我不是很明白,求翻译

skywing

Hello,

It appears this may be one of the victims of our recent LVM Corruption:

https://www.enzu.com/account/networkissues.php

We had to redeploy 5 Virtual Machines due to corrupt LVM partitions of the server, if you can give me a list of any installed software I will get it reinstalled for you free of charge, and provide you with a 1 month credit.

We will do anything we can to assist you. This was a very fluke event, the server remains fine and online but due to the corruption of the lvm the data was lost. We do offer complimentary backups to our offsite backup node for events such as this however it seems you did not have any backups created. I will be happy to increase your backup allotment to 5 images so that you can keep upto 5 days or even 5 hours depending how frequently you wish to backup.


Regards,
Nick Rose

我大概就是看得懂他说他们的LVM出问题了,好像还说了补偿方案,但我不是很明白,求英文给力的朋友帮看下

edmin

provide you with a 1 month credit.

fangxianzhong

补偿一个月的使用时间， 他们那里有备份。   需要可以联系他们。

fangxianzhong

如果你没有备份文件， 可以联系他们。 他们的备份文件只保留5天

我行我素

他回ticket也群回啊，和我的内容是一样的

yywudi

我没有这个，只说帮我rebuild了一个vps...

yaoe

你们都有补偿.我没有

magephp

我的也启动不了, 也没有给我发这个邮件

yywudi

我启动不了，发ticket
直接给我rebuild了一个
没有任何说明邮件

没有说补偿...

[ 本帖最后由 yywudi 于 2010-12-29 10:16 编辑 ]

skywing

我的现在已经启动了,Rubuild了,IP也换了 不过去后台看了,倒真的补了3.71刀在我的帐户里

Account Statistics

Number of Products/Services: 1 (1)
Number of Domains: 0 (0)
Number of Support Tickets: 0
Number of Referred Signups: 2
Account Credit Balance: $3.71 USD
Due Invoices Balance: $0.00 USD

[ 本帖最后由 skywing 于 2010-12-29 11:47 编辑 ]