Incident: Performance degradation due to DDOS on June 23rd
On June 23, 2011 starting at approximately 9:00a PST, the
Fremont 2 datacenter was subject to of a large sustained
DDOS targeting a customer. The attack caused OSPF and
BGP reloads resulting in elevated CPU utilization and
performance degradation on the router. The offending
customer was identified and was moved to a different
router. The attack was partially mitigated at
approximately 11:00a PST, and full containment was realized
at approximately 11:30a PST. We are working with the
vendor regarding these attacks and hope to have a more
robust solution in place should we see a reoccurrence.
Hurricane Electric makes every effort possible to minimize
the impact of router hardware and software upgrades, we
apologize for the inconvenience.
Hurricane Electric Customer Care
+1.510.580.4120
Hurricane Electric Operations
+1.510.580.4100
This notification is intended for the addressee only. The
material may be privileged and may contain confidential
information. If you have received this notification in
error, please notify Hurricane Electric immediately via
email and delete the original.